ACHIEVING ORGANISATIONAL EFFECTIVENESS THROUGH EFFECTIVE INDUSTRIAL RELATIONS
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ABSTRACT
This study examines organizational effectiveness are achieved through effective industrial relations. Specifically, the study determines how to improve on the industrial relation’s process of the public sector, finds out the effect of industrial relation on organization goal achievement, identifies the industrial relations process of the Nigerian public sector and identifies the strategies that could be used to manage industrial relations conflicts. The study employs the survey descriptive research design. Hence, the questionnaire was used for data collection which was raised against a four Likert scale of Strongly Agree(SA), Agree(A), Disagree(SD) and Strongly Disagree(D) while the data collected were analyzed using frequency tables. A total of 79 respondents were conveniently selected as sample size comprising of selected senior and junior staff of the Enugu State Ministry of Health. And 77 were validated. From the responses obtained and analyzed, the findings reveals that the industrial relations process of the Nigerian public sector includes information and consultation are important determinants in the industrial relations process, collective bargaining constitutes a large part of the industrial relations process, tripartite concentration and social dialogue are prerequisite to the industrial relations process in the Nigerian Public Sector and. The study therefore recommends that the federal legislators should bring into consideration the issue of institutionalizing a decentralized collective bargaining as a bid to solving the conflicts arising from the National Minimum Wage. The study further recommends that efforts should be made by federal legislators to compel the federal government and all state governments to regularly publish its account publicly which would in turn serve as a yardstick during wage negotiations.
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